COVID-19 Policy Update

NEW SAFETY PROTOCOLS

Walk-ins are allowed in the clinic.
A COVID-19 prescreening will be conducted 3 days before and on the date of appointment.
Patients are asked to sanitize their hands before and after their treatment.
Please arrive with a face covering on. If you do not have one, we will provide one for you. Face covering must be worn upon entry and exit to the front desk.
PPE worn by all clinicians.
Use of High Volume Evacuators (HVE).
Toys and magazines are not available.
Patients must come alone. Prior arrangements can be made for minors, elderly patients or persons with disabilities. Individuals accompanying a patient will be required to go through our pre-screening procedure, as well.
The reception area is frequently cleaned and sanitized. Waiting chairs, debit machines and pens are sanitized after every use.
Personal items must be placed in a bin available in each room. Please refrain from touching your cellphone after hand sanitizing. Bins are sanitized after each use.

BILLING

We will continue to base our treatment fees as suggested in the BC Fee Guide.
Due to increased workload for our front staff, we are no longer accepting payments directly from insurance companies on behalf of our patients. Please follow this link for details.
We may only accept credit card and debit payment. Alternatively, you may have your credit card information stored in a secured, tokenized vault for a touchless transaction.

Regards,
Coast Dental Centre Team